Field Intake advisor

(HIRING IMMEDIATELY) If you have experience working in the hospitality industry (Hotel, Restaurants, catering - This is a good Opportunity for you to use your skill set and work from home)

** APPLICANTS MUST HAVE LIVED, WORKED or a member of the Interexchange work Program**

**APPLICANTS MUST FLUENTLY SPEAK THE ENGLISH LANGUAGE**

** APPLICANTS MUST BE ABLE TO WORK NIGHT SHIFT (Philippines Timezone)**

Answer the Questions to see if you are a good fit for this position.

1. Do you live or have you ever lived in the US?

2. Have you ever worked physically in the US ?

3. Are you now or have you ever been a part of the InterExchange work program?

If you have answered YES to at least 1 of these questions, we welcome you to apply

Brief Description  

An field intake coordinator manages the registration process of patients or clients as they enter a health care facility for medical services. Your responsibilities as an intake coordinator include gathering patient records, taking medical histories, and obtaining any insurance information from the patient 

Duties & Responsibilities  

• Proficient in the English language (Reading, Speaking & Writing) 

• Digitally completing and processing patient intake forms.  

• Verifying medical benefits and accommodations 

• Coordinating patient setup and appointments  

• Addressing patient’s complaints and concerns 

Qualifications and Requirements  

• High school diploma or GED 

• A minimum of two year’ experience in patient intake or medical office administration 

• Strong Affinity for customer service 

• Working knowledge of office management and filing systems  

• Great communication and interpersonal skills 

• Excellent organizational and time-management skills 

• Ability to use camera software and technology for minor processing captures  

• Valid Driver’s license and clean driving record  

• Ability to pass a state background check  

To work from home, you must have: 

• Dedicated, uninterrupted and quiet space to work 

• High speed home internet (internet testing will be required during interview process to confirm minimum internet speed requirement is met) 

• Smartphone: app used for verification 

Competencies (In order of Importance)  

• Attention to detail – job requires being careful about detail and thorough in completing task 

• Integrity – Job requires being honest and ethical  

• Dependability – Job requires being reliable, responsible, and dependable, and fulfilling obligations 

• Stress Tolerance – Job requires accepting criticism and dealing calmly and effectively with high stress situations 

• Achievement/Effort – Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks 

• Cooperation – Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.