Case Worker Advisor

(HIRING IMMEDIATELY) If you have experience working in the hospitality industry (Hotel, Restaurants, catering - This is a good Opportunity for you to use your skill set and work from home)

** APPLICANTS MUST HAVE LIVED, WORKED or a member of the Interexchange work Program**

**APPLICANTS MUST FLUENTLY SPEAK THE ENGLISH LANGUAGE**

** APPLICANTS MUST BE ABLE TO WORK NIGHT SHIFT (Philippines Timezone)**

Answer the Questions to see if you are a good fit for this position.

1. Do you live or have you ever lived in the US?

2. Have you ever worked physically in the US ?

3. Are you now or have you ever been a part of the InterExchange work program?

If you have answered YES to at least 1 of these questions, we welcome you to apply

Brief Description

As a Case worker He/she is responsible for comprehensive clinical evaluation, assessment and documented care plan in all domains including social determinants of health, psycho-social, financial, medications, coordinating and monitoring all services needed with a focus on providing state regulations and education. Additional responsibilities include ensuring continuity of care through interaction and team- work with the Inpatient Case/Care givers, Transition of Care staff, Medical Office staff, Social Workers, Vendors and other. Educates Providers, member and caregivers and the promotion of quality care and a high level of member and/or caregiver satisfaction.

Duties & Responsibilities

• Proficient in the English language (Reading, Speaking & Writing)

• Acts as a liaison between inpatient facility and referral facilities/agencies and provides case management to patients referred, serving as an advocate for patients and families. Coordinates transfer of patients to appropriate facilities; maintains and provides required documentation. Builds highly effective working relationships with physicians, vendors, and other departments within the home help care plan.

• Manages coordination of the patient’s appointments

• After placement, follows up by home visits, and evaluating activities and assessing performance.

• May provide expert testimony on litigated cases.

• Maintains all case documents in files ensuring a comprehensive and detailed source of information for all parties involved in the case.

• Prepares detailed evaluation reports, as per account guidelines, and case notes documenting each phase of activity as it is completed.

• Reports billing hours in accordance with case activity and billing practices.

• Maintains phone contact with all parties involved to monitor, update, and advance the vocational rehabilitation and to ensure that the case progresses.

Qualifications and Requirements

• Demonstrated advanced communication and interpersonal skills with all levels of internal & external customers, including but not limited to medical staff, patients and families, clinical personnel, support and technical staff, outside agencies, and members of the community.

• Ability to collaborate effectively with multidisciplinary healthcare team.

• Excellent time management skills with the ability to work successfully in a fast-paced environment. Must be self-directed and can tolerate frequent interruptions and a demanding workload.

• Functional knowledge of computers.

Demonstrated strong communication and customer service skills, problem-solving, critical thinking, & clinical judgment abilities.

To work from home, you must have:

• Dedicated, uninterrupted and quiet space to work

• High speed home internet (internet testing will be required during interview process to confirm minimum internet speed requirement is met)

• Smartphone: app used for verification

Competencies (In order of Importance)

• Attention to detail – job requires being careful about detail and thorough in completing task

• Integrity – Job requires being honest and ethical

• Dependability – Job requires being reliable, responsible, and dependable, and fulfilling obligations

• Stress Tolerance – Job requires accepting criticism and dealing calmly and effectively with high stress situations

• Achievement/Effort – Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks

• Cooperation – Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Salary: $700 USD (Monthly) + $300 bonus potential

Performance based bonuses after 90-day probationary period